Forum Discussion
Problem connecting to report server
Hi mohammadjavaher ,
May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.
Thank You.
Thanks for your reply. Sorry for being late. Results are:
I used your suggested format for RS address in mobile app. This is the result:
And also verified that /reportserver is publicly accessible (in addition to /reports which has been already checked):
Here is SSL Labs result (I don;'t know how to interprete it!):
I verified authentication types in RSReportServer.config, but couldn't find <MobileReportPortalUri> tag and where to insert it.
I will be thankful for further helps.
Hello mohammadjavaher ,
Thanks for sharing the details and screenshots. It's good to see that you've checked public accessibility and confirmed the SSL certificate chain. That's an important step.
However, it seems the setting is missing in your RSReportServer.config file. This setting is crucial for the Power BI Mobile App to connect to your Report Server properly.
To resolve this, add the following line inside the section of the config file.
<MobileReportPortalUri>https://yourdomain.com</MobileReportPortalUri>After making this change, remember to restart the Power BI Report Server service to apply the update.
For more details, you can check out the official documentation:
Hope this helps.. Please Accept as solution if this meets your needs and a Kudos would be appreciated.
Yugandhar.
.
Thanks for your reply.
In which section of config file should I add this line?
Regards
Hi mohammadjavaher ,
Please add the line directly inside the root section of the RSReportServer.config file.
Regards,
Yugandhar.