Forum Discussion
PowerBi Mobile Authentication
We are trying to connect on prem powerbi report server to powerbi mobile through azure AD App Proxy
setup everything is working fine in web browser
link is perfectly working for external access any web browser can be able to access
but same steps if i followed to connect in powerbi app it showing me "There was a problem authenticating you account. Please try again, or contact support"
8 Replies
The Power BI app is designed to talk to the Power BI Service. It cannot communicate with on-prem report servers.
we have powerbi service and powerbi report server option available in powerbi app then what purpose of that report server
In the above link they have mentioned that report server can be connected to powerbi app
My only issue is authentication error occurs only on mobile
Apologies, I was wrong. Thank you for ther link. This part may be important:
View on-premises reports and KPIs in the Power BI mobile apps - Power BI | Microsoft Learn
Do you have access to the home folder?
Yes followed all the steps after that only we can able to login from browser out of office network
But when trying in mobile im getting that authentication error
Hey Haroon ,
Your server address must be in the below structure
OR
Can you please verify that you are using the right address?
If yes, can you please contact us for additional investigation at Power BI Mobile Support mail <[email protected]>?
Thanks, Maya
