Forum Discussion

walnei's avatar
walnei
Helper III
8 years ago

Power Bi Mobile Authentication Issue

When trying to access power bi by the mobile app, I'm getting the following error on some devices.    "Could not authenticate because the corporate SSL certificate is not trusted for this device. C...
Need Help
milivert's avatar
milivert
New Member
8 years ago

Hi,

 

First of all thank you for reporting this issue!

 

Could you please provide us a little bit more details about this problem?

  1. Whats is the Android OS version for the devices having this problem?
  2. Is it possible to login into Power BI (site) on those devices using browser , and not app? Do we get any warnings regarding the certificate while doing so?

Could you please send this info to your support mail?
[email protected]

 

Thanks,
Michael.

  • anbarasan's avatar
    anbarasan
    Advocate I
    7 years ago

    Hi, 

     

    I am having the same issue as above. I am using Samsung S9 and Android 8. 

     

    Could you please let me know if this case is resolved  ?

     

    thanks

    Anbu