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hvnter
Resolver I
Resolver I

Power BI on iOS latest update broken

Is anyone else having issues after upgrading to the latest app version from the iOS store? Reports flash an image and then the whole screen goes white.  Tried uninstalling and reinstalling, was not successful 

1 ACCEPTED SOLUTION
mshenhav
Power BI Team
Power BI Team

Hey @hvnter ,

 

Thank you for reporting this. 

We are releasing a fix that should arrive to the store soon. Please look for version 31.3 in the app store in the coming days.

 

Can you please reply back and let us know if the devices having the issue are managed by Intune?

 

Thanks and we apologize for the inconvenient,

Maya

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10 REPLIES 10
mshenhav
Power BI Team
Power BI Team

Hey @hvnter ,

 

Thank you for reporting this. 

We are releasing a fix that should arrive to the store soon. Please look for version 31.3 in the app store in the coming days.

 

Can you please reply back and let us know if the devices having the issue are managed by Intune?

 

Thanks and we apologize for the inconvenient,

Maya

Good morning Maya @mshenhav,

 

Yes we have Intune on the devices but they are BYOD and not company issued.  

Hey @hvnter ,

 

Can you please contact us at mpbisup@microsoft.com for additional discussion?

 

Thanks, Maya

@mshenhav,

 

I just sent an email 

Hi

Issue was fixed with version 31.3

Thanks

Yariv

Hi,

I am very new to the world of powerBI !

is power BI desktop likely to be available on Mac ?

oreduar
Microsoft Employee
Microsoft Employee

hi @hvnter ,

 

can you provide some more details:

Are you having this issue when opening every report?

Are you using Microsoft Intune (and working from work profile)?

 

please contact us at mpbisup@microsoft.com

 

thanks,

Ori

Good morning @oreduar,

 

It's not every report but a healthy 98% of them.  Yes we are using Intune working from a work profile

v-shex-msft
Community Support
Community Support

Hi @hvnter ,

What version of mobile app are you worked and faced the issue? Any device system environment/patch update applied before you install the mobile app? Can you please share some more detail information about this issue? They should help us clarify your scenario and test to troubleshoot.

How to Get Your Question Answered Quickly  

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

Hello,


This morning everything worked on 31.1, I had reports of it not working on 31.2 and when I upgraded to 31.2, it also stopped working for me. Reports either load slowly, render and then completely blank out or reports don't load at all. I have 2-3 reports that I've seen actually populate and stay on the screen but I cannot find a commonality between those reports 

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