Forum Discussion
Power BI on iOS latest update broken
Is anyone else having issues after upgrading to the latest app version from the iOS store? Reports flash an image and then the whole screen goes white. Tried uninstalling and reinstalling, was not successful
Hey hvnter ,
Thank you for reporting this.
We are releasing a fix that should arrive to the store soon. Please look for version 31.3 in the app store in the coming days.
Can you please reply back and let us know if the devices having the issue are managed by Intune?
Thanks and we apologize for the inconvenient,
Maya
10 Replies
Hi hvnter ,
What version of mobile app are you worked and faced the issue? Any device system environment/patch update applied before you install the mobile app? Can you please share some more detail information about this issue? They should help us clarify your scenario and test to troubleshoot.
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Regards,
Xiaoxin Sheng
Hello,
This morning everything worked on 31.1, I had reports of it not working on 31.2 and when I upgraded to 31.2, it also stopped working for me. Reports either load slowly, render and then completely blank out or reports don't load at all. I have 2-3 reports that I've seen actually populate and stay on the screen but I cannot find a commonality between those reports
hi hvnter ,
can you provide some more details:
Are you having this issue when opening every report?
Are you using Microsoft Intune (and working from work profile)?
please contact us at [email protected]
thanks,
Ori
Hey hvnter ,
Thank you for reporting this.
We are releasing a fix that should arrive to the store soon. Please look for version 31.3 in the app store in the coming days.
Can you please reply back and let us know if the devices having the issue are managed by Intune?
Thanks and we apologize for the inconvenient,
Maya
