Forum Discussion
Power BI Report Server – Shape Rendering Issue on iOS Devices
Hi Unal_Yigit ,
Have you tried uninstalling the app and reinstalling it? Also try to see if other reports have this issue, or if they exist only in a single report.
As a temporary workaround, you might consider using an older version of iOS where the issue does not occur, if feasible. Alternatively, accessing the dashboard via a web browser on the mobile device might bypass the rendering issue.
If your issue is urgent, you can create a support ticket and a dedicated Microsoft engineer will resolve the issue for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.
The link of Power BI Support: Microsoft Fabric Support and Status | Microsoft Fabric
For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Fabric Community
Thank you for your understanding.
Best Regards,
Stephen Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly
Hi ,
Thank you for your suggestion. We tried uninstalling and reinstalling the app, but the issue persists. In fact, there are no problems on phones where the app was already installed. However, when we uninstall and reinstall the app, the issue appears.
This suggests that the problem might be related specifically to a recent update or new installations. We are continuing to test on different devices. Do you have any additional recommendations or possible solutions for this?
Thanks,
