Mobile layout deleted when disabling comments

[crombilizer]

Hi all,

I think I may have found a bug, but I'm looking for a workaround.  The problem is when I modify the report settings in PBI service to disable user comments, it completely deletes my mobile layout.  The strange part is that it doesn't do it right away, it's only after several minutes that it disappears.  I have to republish the report to get the mobile layout back.  This is not the behavior I expect so I think it's a bug.  But what can I do about it in the meantime?  My users are expecting that this report is showing ONLY their data so I don't want them using the comments to record information they think is private to them.

Thank you!

[v-nmadadi-msft]

Hi @crombilizer 

Could you please confirm if the issue has been resolved after raising a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.

Thank you for your understanding and assistance.

[mshenhav]

hey @crombilizer ,

As a mitigation, restore to PBIRLegacy should bring back the lost mobile layout if the report upgraded in the last 28 days: Restore the V1 backup  Power BI Desktop project report folder - Power BI | Microsoft Learn

Please let me know if this helps mitigate the issue until the fix will be deployed.

Thanks, Maya

[mshenhav]

hey @crombilizer ,

Thanks for reporting this issue. We've forwrded your findings to the relevant team.

Best, Maya

[v-nmadadi-msft]

Hi @crombilizer ,
Please consider reaching out to Microsoft Support. You can provide them with all the troubleshooting steps you've already taken, which will help them understand the issue better and provide a resolution. They might be able to identify something specific about your admin account setup or provide a solution that isn't immediately obvious. 

Below is the link to create Microsoft Support ticket:
Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn

Regards

[collinq]

Hi @crombilizer ,

That does seem like a unique bug.  I suggest that you go to submit a ticket for this.  Power BI
If you don't have access to that, then you can create an "Idea" and mark it as a "Bug".