Forum Discussion
Mobile app access blocked
Super UserHi my friend
The app is still signed in with your old company account, which they've since disabled. The fix is straightforward — go into the Power BI app settings, remove that company account, and sign in with a personal Microsoft account instead.
If the app won't let you get past that screen to do it, try going to your phone's Settings → Accounts and removing the work account from there first, then reopen the app.
Hey budy! I really appreciate your support, but I no longer have and I no longer had that work account registered in my accounts.
I have installed and uninstalled the Power BI app many times and I still getting the same error.
I have android 16 and my phone brand is a Samsung Z fold 7.
I hope you or someone else have more tips for me.
Kind regards,
- yarivm
Power BI Team
Thanks for your report
You can contact your admin to solve the issue or remove the account from the device
https://support.google.com/android/answer/7664951?hl=en
Thanks
Yariv
Hi yarivm and thanks!
Unfortunately, I no longer work for that company and I have no way of contacting them.
As for removing the account from my device, I already did that a while ago and the problem persists.
Kind regards,
