Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

  If we want to access our report on the report server, we get the error in the attachment. The user can view the report names and folders, but cannot see the report content. We don't get the same e...
Need Help
Anonymous's avatar
Anonymous
Not applicable
7 years ago

hi oreduar 

 

Our power bi version 

2.61.5192.641 64-bit (August 2018).


salmeida's avatar
salmeida
New Member
7 years ago

Hi,

 

Have the same error message with Android, but works fine on iOS.

 

Android version: 8.00

PowerBI Report Server Version: 15.0.1102.235

PowerBI Desktop Version: 2.65.5313.1381 64-bit

SQLServer 2016

 

Need help.

 

Thanks

  • yarivm's avatar
    yarivm
    Power BI Team
    7 years ago

    Hi
    Can you please try to authenticate to your report services server on mobile using this format:
    User@domain and not domain\user

    Thanks
    Yariv

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Hello,

       

      This solution did not work. Can you help us pls?

       

      Best regards.

      • oreduar's avatar
        oreduar
        Microsoft Employee
        7 years ago

        hi Anonymous ,

         

        can you please contact us at [email protected] 

        and we will try to help

         

        Ori