Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

  If we want to access our report on the report server, we get the error in the attachment. The user can view the report names and folders, but cannot see the report content. We don't get the same e...
Need Help
oreduar's avatar
oreduar
Microsoft Employee
7 years ago
hi Anonymous, Can you contact us at [email protected] - so we can have more details and try to help you? what is the PBIRS server version that you are using? Ori
Anonymous's avatar
Anonymous
Not applicable
7 years ago

hi oreduar 

 

Our power bi version 

2.61.5192.641 64-bit (August 2018).


  • salmeida's avatar
    salmeida
    New Member
    7 years ago

    Hi,

     

    Have the same error message with Android, but works fine on iOS.

     

    Android version: 8.00

    PowerBI Report Server Version: 15.0.1102.235

    PowerBI Desktop Version: 2.65.5313.1381 64-bit

    SQLServer 2016

     

    Need help.

     

    Thanks

    • yarivm's avatar
      yarivm
      Power BI Team
      7 years ago

      Hi
      Can you please try to authenticate to your report services server on mobile using this format:
      User@domain and not domain\user

      Thanks
      Yariv

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        Hello,

         

        This solution did not work. Can you help us pls?

         

        Best regards.