Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
Anonymous
Not applicable

Mobile App logging into wrong tenant

Hello, 

I am trying to view reports on the mobile app, but when I log in it says I am a free user. It appears the mobile app is logging me into the commerical tennant (app.powerbi.com), instead of our Goverment tennant (app.powerbigov.us)  where I am a Pro User. How do I go about logging into the correct tennant on the mobile app? 

 

Thanks!

2 REPLIES 2
v-jingzhang
Community Support
Community Support

Hi @Anonymous 

 

Is your account able to sign in to the US Gov cloud through web browser currently? If yes, you may clear the cache or data of the Power BI Mobile App and try logging in again?

 

Best Regards,
Community Support Team _ Jing

mshenhav
Power BI Team
Power BI Team

Hey @Anonymous ,

 

You need to connect your account manager to make sure that your organization is connected to the US Gov cloud. 

more details here: https://docs.microsoft.com/en-us/power-bi/admin/service-govus-signup#more-signup-information.

 

Thanks, Maya

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Solution Authors