Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Map feature doesn't work properly on Phone view

Hi there, 

 

I am experiencing some issue using the filled map feature on phone view. When I click on on map, it doesn't allow me to switch to another map so I have to double click the other map to reset it. And sometimes I cannot click on the area in the map I am clicking so I have to double click the map, enlarge it, and back it up so I can click on other areas. And even when I move around the map same issue happened.

 

I am using an iPhone and all my system and version of PowerBI is updated. 

 

Can anyone help me with this? Thanks a lot!

Need Help

3 Replies

  • michalfoster's avatar
    michalfoster
    Icon for Power BI Team rankPower BI Team
    6 years ago

    Hey Anonymous 

     

    Thank you for reporting this.

    We are looking into it, and I will update this thread once we will identify the issue.

     

    Regards,

    Michal

     

    • michalfoster's avatar
      michalfoster
      Icon for Power BI Team rankPower BI Team
      6 years ago

      Hey Anonymous 

       

      When you switch to a different map, although it doesn’t seems to be selected it will work due to our single tap functionality.

      Try to click on a data point in the map or even slide the map and it will work.

      You can also disable the single tap functionality in the settings and see if it more comfortable for your to use.

       

      Thanks,

      Michal

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        Hi Michal, 

         

        Thank you for responding!! I disabled the single tap function at first and it gave a really hard time to even tap one a slicer or a area in the map. After turned on the single tap function it worked better but had the issues I listed. 

         

        Zi