IOS Power BI App / Tenant Switching

[feder71]

Has anyone figured out how to switch tenants on the IOS Power BI App?  If I navigate via a web browser on a computer, I have the ability to switch tenant which ultimately provides me the view of the reports I am looking for.   

Yes - I am logging in with a guest account, however it works fine via a web browser including authentication, etc.  I am running the latest version of the app to my knowledge (35.5)

Thoughts?

[v-dineshya · Accepted solution]

Hi @feder71 ,

Thank you for reaching out to the Microsoft Community Forum.

Please try below things.

1. You can use a direct link to that tenant’s Power BI environment.

Sample format:  https://app.powerbi.com/home?ctid=<tenant_id>

You can open this link in Safari on iOS, and it should redirect you to the correct tenant after authentication. Once authenticated, the Power BI app may recognize the session and allow access to that tenant’s content.

2. If reports or dashboards are shared with your guest account, they may appear under the “Shared with me” section in the app. this is not always reliable, especially if the content is not explicitly shared or if the app doesn’t refresh tenant context properly.

3. You may need to sign out of the app completely and sign back in. During sign-in, check that you select the correct organization (tenant) when prompted.

4. Check that you are on the latest version of the Power BI iOS app. Microsoft may roll out tenant switching support in newer versions.

Please refer below link.

Switch tenants on mobile devices | Microsoft Learn

I hope this information helps. Please do let us know if you have any further queries.

Regards,

Dinesh

[v-dineshya]

Hi @feder71 ,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. And, if you have any further query do let us know.

Regards,

Dinesh

[v-dineshya]

Hi @feder71 ,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. And, if you have any further query do let us know.

Regards,

Dinesh