Forum Discussion

Thana's avatar
Thana
Regular Visitor
5 years ago
Solved

IOS App not working

I can't reach my report on on iOS Power BI app; iPad iPhone. When I try to view the report all I get is the spinning refresh notification and nothing happens. On android and web browser work fine. Is...
Need Help
  • mshenhav's avatar
    mshenhav
    5 years ago

    Hey Thana ,

     

    Can you please provide more details?

    1) are you trying to connect Power BI service or Report Server?

    2) Are you able to view your report from Safari on iOS?

    3) Can you share video/screencapture?

    4) What app version are you using?

     

    Thanks Maya

  • Anonymous's avatar
    Anonymous
    5 years ago

    HI Thana,

    What version of power bi mobile app and ios system are you test? Did you work with common power bi service or try to link to an on-premises report server? If you mean the second one, I'd like to suggest you try to connect with different methods. (server name or ip address/ports)

    Regards,

    Xiaoxin Sheng

laci's avatar
laci
New Member
3 years ago

My problem is the same. The Power BI apps is the latest version.

mshenhav's avatar
mshenhav
Power BI Team
3 years ago

Hey laci ,

 

Can you please provide more information on the issue you are facing? 

What is not working for you and what device are you using? 

Can you add screenshot?

 

Thanks Maya