Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Font not rendering correctly

Currently on our mobile report we are using Calibri font, but apparently the font in the mobile is being replace by Times New Roman!

This is breaking our UI and UX very badly. Anyone experiencing the same?


Thank you

Need Help

8 Replies

  • israelcevans's avatar
    israelcevans
    Advocate II
    6 years ago

    I am having the same problem with Calibri being replaced by what looks like Times New Roman. I have Calibri installed on my machine, of course and I'm developing the report in Desktop PowerBI and trying to view it in the browser interface after publishing it.

     

     

    • michalfoster's avatar
      michalfoster
      Power BI Team
      3 years ago

      Hi israelcevans 

      Power BI fonts are now available on mobile devices (iOS and Android) supporting the full range of fonts available in Power BI Desktop.

      This means that in the mobile app, your reports will look exactly as you designed them, with the same fonts that you chose while creating the reports in Desktop!

       

      Thanks,

      Michal

  • michalfoster's avatar
    michalfoster
    Power BI Team
    3 years ago

    Hi,

    Power BI fonts are now available on mobile devices (iOS and Android) supporting the full range of fonts available in Power BI Desktop.

    This means that in the mobile app, your reports will look exactly as you designed them, with the same fonts that you chose while creating the reports in Desktop!

     

    Thanks,

    Michal

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Hi Anonymous ,

    Did this font installed on your mobile device? If not, I think power bi will use available font from your device instead of download correspond font and installed it.

    Regards,

    Xiaoxin Sheng

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      I would say the font is installed because in some cases it shows correctly and in other cases it does not... For example when using different font sizes...

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        HI Anonymous ,

        I think it may cause with something internal reasons on report loading(httprequest, authorization...), maybe you can contact to mobile support team to ask them to trace report loading operations to find out the issue.

        Regards,

        Xiaoxin Sheng

  • AnonymousPerson's avatar
    AnonymousPerson
    Advocate V
    5 years ago

    When designing for users on an iPhone, you can safely use 4 completely outdated fonts: Arial, Courier New, Tahoma and Verdana.  That's it.  Everything else might get turned to times new roman.

     

    Have fun

  • hughcjohnson's avatar
    hughcjohnson
    Frequent Visitor
    3 years ago

    I have the same issue. PBI Desktop report is using Calibri. A customer accessing the published report on the web, via a Mac sees Times New Roman. Any suggestions to fix this?