Forum Discussion
External user cannot access report in power bi iOS app
hi, I'm having problem sharing a report to an external user in power bi iOS app. The external user can access the report using safari, but when he tries to access using the power bi iOS app, he...
You wont be able to access the different tenant direcly from the PowerBI app. Its documented in (https://learn.microsoft.com/en-us/power-bi/guidance/whitepaper-azure-b2b-power-bi?source=recommendations#access-content-in-the-power-bi-mobile-apps)
You can use the link with the ctid of the tenant to access differenet tenant.
Did they ever find a fix for this. I have a client who is getting this issue on their iPhone. They can use the PowerBI Pro on all devices but the phone. They also receive the AADSTS50020 User account error. I confirmed with AZ Directory that they are a tenant and they should not be receiving this message. Other Microsoft applications work like Mobile Outlook.