Forum Discussion
External user cannot access report in power bi iOS app
hi, I'm having problem sharing a report to an external user in power bi iOS app. The external user can access the report using safari, but when he tries to access using the power bi iOS app, he...
Hi mshenhav,
I have the same problem. Actually, it is even a bit more complicated.
I cannot sign into my PowerBI account on my iPad using the PowerBI iOS app. It returns the error message quoted in the original post.
However,
- I do have a PowerBI account.
- The app has worked on my iPad before.
- The app is working on my iPhone without problems.
- Access through browser is working on all devices including this iPad.
Any advice?
Thanks for your help,
Matthias
PS: I have tried deleting and reinstalling both the PowerBI app and Authenticator app on my iPad. It didn't help.