Forum Discussion

SamirAbdayem's avatar
SamirAbdayem
Frequent Visitor
3 years ago

External user cannot access report in power bi iOS app

hi,   I'm having problem sharing a report to an external user in power bi iOS app. The external user can access the report using safari, but when he tries to access using the power bi iOS app, he...
Need Help
mshenhav's avatar
mshenhav
Icon for Power BI Team rankPower BI Team
3 years ago

Hey SamirAbdayem ,

 

The mobile app requires a guest user to have Power BI home tenant before able to access exgternal content. This is the app current limitation. That means that the user should be able to sign in to the app and land on their organization tenant  home page, and only then the app will accept a link to content shared with them from other tenant.

Can it be that the guest user you are using does not have a Power BI home tenant?

 

Thanks, Maya

SamirAbdayem's avatar
SamirAbdayem
Frequent Visitor
3 years ago

 

Hi Maya mshenhav ,

Thank you for you answer. Could you help me to check if the guest user I'm using have a power bi home tenant?

 

 

Thanks

Samir