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jonas_santos's avatar
jonas_santos
Regular Visitor
2 years ago

ESRI ArcGIS Map Visuals problem Android

I found that the Visual Map Arcgis function does not detect the user's location when using Mobile Android. I've run several tests on iOS and they all work fine, but on Android I get the message: Y...
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Anonymous's avatar
Anonymous
Not applicable
2 years ago

HI jonas_santos,

What version of power bi mobile app are you workers? Did the GPS feature work well on other apps? Please share some more detail information about this issue and they should help us clarify your scenario and test to troubleshoot.

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BTW, if you use mobile web browser to access the report on power bi service site, did the ArcGIS map visual works?

Regards,

Xiaoxin Sheng

  • jonas_santos's avatar
    jonas_santos
    Regular Visitor
    2 years ago

    Hi Anonymous ,

    Thanks a lot for the quick reply.

    The App version, I have 21149608, and in other Apps the GPS feature works fine.

     

    Accessing the report through the Power BI Service site, the feature to detect the user's location worked.

     

    So I checked again to see if the Power BI App has access to GPS, and it does.

     

    What could be blocking access to the feature?

     

    Some photos to clarify to troubleshoot.

     

    Checking feature acesses GPS okID da VersionError Step 1Error Step 2Error Step 3