Forum Discussion

jaidee's avatar
jaidee
Icon for Helper II rankHelper II
10 years ago

Auto refresh reports? Can only do it manually. How in iPhone app?

I have 2 reports in app.powerbi.com. Datasets for both of them are updated automatic 8 times a day. But when datasets are refreshed the reports are not updated. I have to go to the report and click r...
Need Help
yitzhak's avatar
yitzhak
Icon for Microsoft Employee rankMicrosoft Employee
10 years ago

Hi,

 

I would like to try to assist here. Do you see the report updated if you close the app?

 

All the best,

Yitzhak

benoastler's avatar
benoastler
Frequent Visitor
10 years ago

Hi,

 

I'm having the same issue. I have tried shutting down the app, rebooting the phone and even uninstalling the app and reinstalling it and the dashboards continue to cache the data. As soon as I select Refresh dashboard tiles within the browser, instantly the mobile app dashboard updates as well.

 

Like the others have said, this is causing lots of problems for our users.

 

thanks

Ben

  • team_steve's avatar
    team_steve
    Icon for Advocate I rankAdvocate I
    10 years ago

    I don't have a solution but wanted to add myself to the list of people who experience this problem. If there is a solution please let us know. The mobile offering would be far better if the reports and dashboards were always in sync.

    • benoastler's avatar
      benoastler
      Frequent Visitor
      10 years ago

      I've been told my Microsoft that the sync between the browser and mobile will be fixed in the new month or so.

      • team_steve's avatar
        team_steve
        Icon for Advocate I rankAdvocate I
        10 years ago

        Hi benoastler - I was told similar too. Lets hope so - I think it will be very impressive to be able to get accurate data synced across to the phone.