Forum Discussion

jaidee's avatar
jaidee
Icon for Helper II rankHelper II
10 years ago

Auto refresh reports? Can only do it manually. How in iPhone app?

I have 2 reports in app.powerbi.com. Datasets for both of them are updated automatic 8 times a day. But when datasets are refreshed the reports are not updated. I have to go to the report and click r...
Need Help
Anonymous's avatar
Anonymous
Not applicable
10 years ago

The same thing is happening for me. It's not even refreshing after 15 minutes. Mine goes hours or the whole day without refreshing if I don't manually kick it off. 

 

I'm using Chrome to veiw on a shared workstation that should update automatically. Am I missing something? I can live with the 15 minute lag for now...but i can't even get that to work. Anyone? 

  • yitzhak's avatar
    yitzhak
    Icon for Microsoft Employee rankMicrosoft Employee
    10 years ago

    Hi,

     

    I would like to try to assist here. Do you see the report updated if you close the app?

     

    All the best,

    Yitzhak

    • benoastler's avatar
      benoastler
      Frequent Visitor
      10 years ago

      Hi,

       

      I'm having the same issue. I have tried shutting down the app, rebooting the phone and even uninstalling the app and reinstalling it and the dashboards continue to cache the data. As soon as I select Refresh dashboard tiles within the browser, instantly the mobile app dashboard updates as well.

       

      Like the others have said, this is causing lots of problems for our users.

       

      thanks

      Ben

      • team_steve's avatar
        team_steve
        Icon for Advocate I rankAdvocate I
        10 years ago

        I don't have a solution but wanted to add myself to the list of people who experience this problem. If there is a solution please let us know. The mobile offering would be far better if the reports and dashboards were always in sync.