Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Apple Watch problem displaying KPI tile

Hi, 

I am not able to display KPI tiles in the PowerBI app for Apple Watch. 
I am however able to display the card vizualisation.


The error i am getting is; 
"We only support KPI and Card tiles, go to power.........."

I am 100% sure this is a KPI tile and not something else.

 

Is there any other limitation? Are anyone else having the same issue?

 

br
Fredrik

 

Need Help

11 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi Anonymous ,

     

    To view tiles from multiple dashboards on your watch, create a new dashboard in the Power BI service, and pin all the relevant tiles to it.


    The watch app communicates with Power BI via Power BI mobile app on the iPhone. Therefore, the Power BI app must be running on your iPhone, at least in the background, for the dashboard on the watch app to refresh.

     

    If you don't change the name, the Power BI widget will shorten the name to the number of characters that fit the small space on the watch face.

     

    Reference: Explore your data in the Power BI mobile app on your Apple Watch

     

     

    Best Regards,

    Stephen Tao

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hi, 
      Thats not really the problem. 
      The problem is, i am only able to display CARD-type vizualisations on my Apple Watch, and not KPI-type Vizualisations. 

      Could you tell me if the support for KPI-type visuals are taken away? Because they were availible before.


      Thanks!

      br
      Fredrik

      • mshenhav's avatar
        mshenhav
        Power BI Team
        5 years ago

        Hey Anonymous ,

         

        Thanks for reporting this issue.

        We are working on a fix. It will be available in the next Power BI iOS release.

         

        Regards, Maya

  • sysdev's avatar
    sysdev
    New Member
    5 years ago

    I have the same problem Fredrik.

    I have a previous dashboard with a single KPI on from about 3 months ago, this works fine on apple watch. I tried to create a new one yesterday and got the same error as you.

    Card visuals work ok - but even the most basic KPI visual no longer works on apple watch - infact if I pin the same visual that works in another dashboard to a new dashboard it doesn't appear on watch (!)

     

    So it seems like the ability to use KPIs on Apple Watch in new dashboards has been regressed recently..

  • edy80y's avatar
    edy80y
    Frequent Visitor
    5 years ago

    Hi, I'm having the same issue but using Card tiles, not KPI.  I'm on Power BI iOS app v23.8 so it should be a few versions ahead of the release mentioned this would be fixed in. Can we assume this is still an outstanding issue?

    • mshenhav's avatar
      mshenhav
      Power BI Team
      5 years ago

      Hey edy80y ,

       

      We are releasing a version with some bug fixes early next month. Can you please get that version and report back if it fixes your issue?

       

      Thanks, Maya

  • mshenhav's avatar
    mshenhav
    Power BI Team
    5 years ago

    Hey edy80y ,

     

    Thanks for reporting this. 

    Can you please send us screencapture of the tiles you are using? is it possible to share with us also the PBIX file?

    Want to make sure which type of visuals you are using.

    Please send us the above to Power BI Mobile Support <[email protected]>.

     

    Thanks, Maya

     

    • edy80y's avatar
      edy80y
      Frequent Visitor
      5 years ago

      Hi Maya, I sent through an email earlier this morning with a screenshot of the visualization I'm using.  It's definitely the default card being used.