Android App

[aassem]

Guys,

I am facing a problem where my android app doesn't show any of the dashboards already created on my account. Has anyone faced such a problem before?

Yours,

Ahmed Assem

[apkplay]

Thank Yitzhak. It's really very good.

Game Android

[AlbertPeter]

I guess it’s solved now.
I was looking for the solution of this error but now I fixed this error.

columbus day facts

[RobertDavid]

Thanks a lot yitzhak.

It was really helpful. I was looking for the solution of this same problem too.

Best Regards,

David (Co-Founder of Top Apk games)

[yitzhak]

Hi Ahmed,

Are you using company portal?

All the best,
Yitzhak

[aassem]

Hi Yitzhak,

Yes I am.

[yitzhak]

Looks like the issue was, using company portal policy for Power BI without being signed-in.
Please make sure to sign in to the company portal and then to out of Power BI, and sign in again. 

Please confirm that this works now.

[aassem]

Hi Yitzhak,

I signed off and signed in again and still the same issue. I am not getting how this can affect the android app

[yitzhak]

Can you please share screen shots?

[aassem]

[jotamon182]

hi, firstly sorry my english, i have the same problem than you, but, look at this screenshot's phone. thanks.

[yitzhak · Accepted solution]

Have you tried to sign-out uninstall and install latest version?

[jotamon182]

Hi, firstly sorry for my english, i have to same problem, i cant to see my dashboard information on my phone, however on my dashboard web i can, i dont know what is it help us please

[yitzhak]

Hi,

This is a bit different issue but also distributing, Can you please provide device information? WebView version? App Version?

Is there something special with this dashboard?

Are you able to see the samples dashboard?

Are you using company portal?

[jotamon182]

My device is a

Sony Xperia ZR

android version : 5.1.1

app android powerBI version : 111085

Power BI Desktop version:  2.37.4464.361 64-bit (julio de 2016)

S.O : windows 7 ultimate sp 1  64bits

Browser : Versión 52.0.2743.116 m (64-bit) 
In a first time, when i opened the app, i could see charts, information, all of this, but I deleted it, so, the steps to start the app and to make charts were import I publish a chart and datasets from powerBI Desktop, and after that I created a panel, and I put the chart on my panel.

[yitzhak]

Thanks! Can you please uninstall the app and let me know if this still happens?

[jotamon182]

I think this problem is a bug, because I fix it Unninstalling and Installing the APP.... that's the solution. Thanks Dude!

[yitzhak]

Yey! Happy to hear it's working for you.

We are aware about this defect and working to fix it.