Usage Metrics Report does not show Page Views

[Anonymous]

Hi,

My Usage Metrics Report is only showing data for "Report opens" but there is no data for "Total Page Views".

Is this a common issue or just my observation?

Greetings,

Florian

[Anonymous]

Hi @Anonymous 

How did you get the Usage Metrics Report ? I create a Usage Metrics Report and I can see the Total Views . 

Best Regards,
Community Support Team _ Ailsa Tao

[Anonymous]

Hi Alisa,

It is within the "Usage Metrics Report" in the new design.

And the issue with the missing "Total Page Views" appears only since a few days. I do not get data since 11th December 2022 (Just the info for "Report Opens"). Before that date everything looks fine.

Best regards,

Florian

[Anonymous]

Facing same issue starting this month, did we have any solution for this issue.

[dsorci]

Just started on Feb 14th for me. 

[dsorci]

Case 2302240040007223 created for this issue.

[Anonymous]

Thanks @dsorci, Let us know if you find anything on this issue. 

[simabo]

We face the same issues since a few days. Report views are fine but total page views are missing. Not all reports have that issue but we are not sure what causes the problems with the usage metrics.

[BAAXL]

Hello - We are facing same issue but this time its only for 1 user.  Someone help please.