Subscription emails are not being received since 7:45 am EST. Even when manually selecting run now on subscriptions no email is being generated. No notification is listed on the support page showing that this is a known problem. Other threads show different dates for this issue and are reported as being solved therefore this must be a new instance of the issue.
10 Comments
My users have the same problem this morning. They have been waiting to get email subscription for more than an hour now. Please help.
Same issue here, Ireland
Same issue here, Indonesia
Same here. I tried it like 6 times, worked 2 times when I reduced the subcribed dashboard by most of the content.
Ive got mine working, i created another subscription, just a dummy one in an existing report to me, save and run, once this happened the rest of the subscriptions kicked in at the next scheduled refresh
Sometimes I got email from my subscription but sometimes didn't. It's like the issue is not 100% solved.
