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jepp

Power BI Desktop crashes: Input string was not in correct format

Submitted by on ‎08-22-2017 04:18 AM

Tried to install Power BI desktop on a new computer and it gives me this error message: "Input string was not in correct format". I have no gatway installed. Tried to reinstall a couple of times but it doesnt help. What can I do to resolve this?

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Comments
v-haibl-msft
Microsoft Employee
Microsoft Employee
‎08-22-2017 11:20 PM

@jepp

 

Please make sure your computer meets the Minimum requirements. You can also try with both 64 bit and 32 bit version. If issue still persists, I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).

 

Support Ticket.gif

 

Best Regards,
Herbert

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