Power BI Desktop February 2023 DPI Scaling Problem

Hi Anonymous 

I downloaded the latest version and tested it, and everything works fine in my case. Can you provide a screenshot or video to illustrate?

Best Regards,
Community Support Team _ Ailsa Tao

Anonymous 

I think the key for me is having 2 displays where the secondary one has a DPI greater than 100%. It looks to me like Power BI Desktop is using the secondary display's scaling even though it launches on my primary display.

UI upon launch (bigger and fuzzier)

After resizing PBI Desktop just a tiny amount. (Much smaller and sharper)

It might be hard to tell from the embedded images, but the first one looks 1.5x as big as the second.

I wasn't able to reproduce the issue with the Get Data window yet.

Mine is doing the same thing.  The biggest symptom is the pop up box where all text is not displayed and OK or Cancel buttons are not in the box.  And when you go to transform data, the Power Query Editor is the correct DPI as pictured below compared to the Power BI desktop window on the right side.  This image is the Power BI desktop window right on top of the power query editor window.

A similar issue occurs in the data refresh and RLS windows.

Here are the screenshots:

I'm having the same issues. 

On all three screens (Report / Data / Model, the screen zoom slider is missing. Ctrl + scroll wheel only works on the Report Canvas and Measure text.

Report View Screen: Seems to be normal until one of the small screens comes up such as one with a question to verify a request like Do you want to delete this file? Yes    No

Data View Screen: Stuck on which ever table was last selected because the list of tables of off screen and cannot be selected.

Model View Screen:  Size control issues. Here is the captured tech data from the page:

Feedback Type:
Frown (Error)

Timestamp:
2023-02-17T00:18:40.0121788Z

Local Time:
2023-02-16T16:18:40.0121788-08:00

Session ID:
097ec4b1-0a5c-4a99-8bcd-f431bd1d8148

Release:
February 2023

Product Version:
2.114.664.0 (23.02) (x64)

OS Version:
Microsoft Windows NT 10.0.19044.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 528372]

Peak Virtual Memory:
102 GB

Private Memory:
598 MB

Peak Working Set:
1.14 GB

IE Version:
11.789.19041.0

User ID:
0b243f2f-5fff-4434-884f-94aec4ded948

Donn Clark

I am having same issue with the popup or modal interfaces as well. Can't see all the content in them and not able to work in them. Hitting ESC is about my only option.

Version: 2.114.664.0 64-bit (February 2023)

Anonymous Do you still need more info? Thanks!

This issue is becoming so annoying to the point where I am finding this new update unusable

I put in a support ticket for this so they are aware and it has been elevated to the Product Group. Hopefully they will find the fix soon. During the troubleshooting they did have me uninstall and then install the previous version. That allowed me to regain the modal type interfaces again. The link to get that is: https://learn.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive?tabs=powerbi-desktop   you will need to scroll down some until you find the link to download it. This is a band-aid until it gets resolved. This issue occurs on my work laptop as well as my personal desktop, and I agree it does make it mostly unusable in regards to the modal interfaces.

this scale or size control issue is driving me nuts. ....

there's no getting anything (out of Power BI)  if you can't proceed with the next step.