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smolcykr

PBI Scorecard Heatmap Not Showing

Submitted by on ‎02-07-2023 05:58 AM

I noticed yesterday that the heatmap feature for the PBI scorecards is not working.
The page opens - but the heatmap itself never fully loads. This is an issue for all my scorecards.
List view works fine.
It was working fine last week. Restarted. Shut down & restarted
Any thoughts?
heatmap.PNG

heatmap2.PNG

Status: Needs Info

Hi @smolcykr ,

 

I did not succeed in reproducing the problem, does it still exist?
Also please provide your Power BI Cluster and the version of Power BI Service you are using, so that we can help you to do a further investigation.

 

Best regards.
Community Support Team_ Caitlyn

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2 Comments (2 New)
Comments
v-xiaoyan-msft
Community Support
Community Support
‎02-08-2023 12:26 AM
Status changed to: Needs Info

Hi @smolcykr ,

 

I did not succeed in reproducing the problem, does it still exist?
Also please provide your Power BI Cluster and the version of Power BI Service you are using, so that we can help you to do a further investigation.

 

Best regards.
Community Support Team_ Caitlyn

smolcykr
Frequent Visitor
‎02-08-2023 04:36 AM

Thank you for having a look. Yes - I am still having the issue
Is this the info you need?

Service Version 13.0.20006.56
Client Version 2301.5.12183-train
Activity Id e6ca0f0d-6f6d-45c9-8bfe-177068262f94
Time Wed Feb 08 2023 07:33:17 GMT-0500 (Eastern Standard Time)
App Instance Id 9d1c1
Data Location North Central US (Illinois)

Idea Statuses