[OAuth] Handling Concurrent/Parallel Calls and Token Refresh
Hi everyone,
I'm currently developing a Custom Data Connector with the PKCE OAuth2 flow.
We are having some strange issues during a data refresh when an expired access_token is provided.
From Fiddler, we can see that the initial exchange for a new token occurs successfully. But shortly thereafter, multiple calls are made to the /token endpoint using the old refresh_token. It appears that the number of subsequent calls correlates to the number of queries/tables used.
Other observations:
- Navigating to the Connector/Navigator window will correctly refresh the token too if the access_token
- From the screenshot, you can see a successful call to the endpoint for that single thread.
- From Power BI Desktop, the user will be presented the SignIn/Credentials window with the error "The credentials provided are invalid" for every query in the refresh (if they selected cancel).
- The subsequent data refresh will now work as the new tokens have been stored correctly from that first successful exchange.
- However this is not the case for when the on-premises gateway is used.
I'm wondering if this is a known bug?
Other reference with exact same issue, which seems unresolved.
https://community.fabric.microsoft.com/t5/Developer/Custom-Connector-failing-on-refreshing-data-with-multiple-calls/m-p/2608325
3 Comments
- PeterPhrakFrequent Visitor
The following thread also indicates that this is a known bug, but the referenced GitHub issue link is now expired.
https://community.fabric.microsoft.com/t5/Developer/PowerBI-oAuth-Custom-Connector-is-called-multiple-times-to/m-p/2625615#M37233 - AnonymousNot applicable
Hi PeterPhrak
I checked the known issue list,there is no related known issue at the moment.
Power BI known issues - Power BI | Microsoft Learn
Based on the above information, if you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/
For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/683031
Best Regards,
Community Support Team _ Ailsa Tao - PeterPhrakFrequent Visitor
Thank you Anonymous , I have lodged a support ticket as you have recommended.