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Thisha

Map visual not showing data points when exporting to pdf and subscribing to email

Submitted by on ‎11-07-2022 05:02 AM

Hi there,

 

There seems to be a bug in the map visual when exporting to PDF and when sending the map image to subscribed users by e-mail. The data points disappear and the map is blank. Could you please look into the matter ?

 

Thank you in advance.

 

Status: Delivered
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4 Comments (4 New)
Comments
Anonymous
Not applicable
‎11-07-2022 10:22 PM

Hi @Thisha 

This is indeed a known issue . The ID is 343344031 . If there is any progress, I will come back to update . 

 

Best Regards,
Community Support Team _ Ailsa Tao

Anonymous
Not applicable
‎11-09-2022 01:29 AM

Hi @Thisha 

Engineers will do their best to resolve the issue. ETA for fix is around 11/14.

I will update you here if there is any progress , please be patient.

 

Best Regards,
Community Support Team _ Ailsa Tao

Thisha
Regular Visitor
‎11-16-2022 02:18 AM

Hello @Anonymous ,

 

Is there any update concerning this issue ?

 

Thank you in advance for your reply.

 

Best regards.

Anonymous
Not applicable
‎11-30-2022 04:29 AM

Hi @Anonymous,

 

Any updates related to this issue yet? The functionality is still not working for us.

 

Thanks,

Tanmay

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