Thisha's avatar
Thisha
Regular Visitor
4 years ago
Status:
Done

Map visual not showing data points when exporting to pdf and subscribing to email

Hi there,

 

There seems to be a bug in the map visual when exporting to PDF and when sending the map image to subscribed users by e-mail. The data points disappear and the map is blank. Could you please look into the matter ?

 

Thank you in advance.

 

Reports

4 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Thisha 

    This is indeed a known issue . The ID is 343344031 . If there is any progress, I will come back to update . 

     

    Best Regards,
    Community Support Team _ Ailsa Tao

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Thisha 

    Engineers will do their best to resolve the issue. ETA for fix is around 11/14.

    I will update you here if there is any progress , please be patient.

     

    Best Regards,
    Community Support Team _ Ailsa Tao

  • Thisha's avatar
    Thisha
    Regular Visitor
    3 years ago

    Hello Anonymous ,

     

    Is there any update concerning this issue ?

     

    Thank you in advance for your reply.

     

    Best regards.

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi Anonymous,

     

    Any updates related to this issue yet? The functionality is still not working for us.

     

    Thanks,

    Tanmay

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