Map visual not showing data points when exporting to pdf and subscribing to email

[Thisha]

Hi there,

There seems to be a bug in the map visual when exporting to PDF and when sending the map image to subscribed users by e-mail. The data points disappear and the map is blank. Could you please look into the matter ?

Thank you in advance.

[Anonymous]

Hi @Thisha 

This is indeed a known issue . The ID is 343344031 . If there is any progress, I will come back to update . 

Best Regards,
Community Support Team _ Ailsa Tao

[Anonymous]

Hi @Thisha 

Engineers will do their best to resolve the issue. ETA for fix is around 11/14.

I will update you here if there is any progress , please be patient.

Best Regards,
Community Support Team _ Ailsa Tao

[Thisha]

Hello @Anonymous ,

Is there any update concerning this issue ?

Thank you in advance for your reply.

Best regards.

[Anonymous]

Hi @Anonymous,

Any updates related to this issue yet? The functionality is still not working for us.

Thanks,

Tanmay