Starting December 3, join live sessions with database experts and the Microsoft product team to learn just how easy it is to get started
Learn moreGet certified in Microsoft Fabric—for free! For a limited time, get a free DP-600 exam voucher to use by the end of 2024. Register now
Hello,
I assigned external users licenses to PowerBI Pro. However, when they log-in their license shows as free trial licenses. They are also unable to see the published reports.
However, if I share a link to report by email and they click on the link while logged-in, the report displays correctly and their license shows as Pro.
Anybody have any clues on how to fix this?
Thanks in advance.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @JuanBolas ,
It sounds like it should be a tenant issue. When an external user visits through the link you shared, it is a direct access to your tenant, then on that basis, his license is valid, so he can get the report normally. But they log in to their own tenant, and in their tenant, the external user does not have the license permission, so they cannot view the related reports.
Best regards,
Community Support Team Selina zhu