KPI icon without colors

[pinellus]

Dear,
we have a problem with the colors of the KPI icons created on the Tabular Model.

We created these KPIs through Tabular Editor.

When we use these KPIs in PowerBI Desktop, the icons are displayed correctly with the right color (green, yellow or red).

But when we publish the report on the portal, the icons lose their color and are all black.

Can you help us solve this problem? Thank you!
Regards
--

Gianluca Pinelli

[Anonymous]

Hi @pinellus ,

Based on the above information, It's a reproducible issue. Due to the new reply policy, I would suggest opening a Support Ticket.Ticket support engineers will take your issue back to the PG team.

If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

Best Regards,
Community Support Team _ Caitlyn

[JohnB_MUFC]

We also have this issue - raised with Microsoft.

[Prateek_118]

We also have the same issue. If we use conditional formatting / measure in power bi service on the value column / measure, colors are visible.