Anonymous's avatar
Anonymous
Not applicable
4 years ago
Status:
Investigating

Issue - Premium per capacity slower than Pro

Hi!   2 weeks ago, I moved the workspace storing a report for about 40 users from Pro to Premium. All good the first week, everything ran just as smoothly as in Pro.   However, users recently sta...
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v-cazheng-msft's avatar
v-cazheng-msft
Icon for Community Support rankCommunity Support
4 years ago
Status changed:
New
to
Investigating

Hi Anonymous,

 

Did you issue happen with Premium Per User capacity but not Premium capacity? Currently, if you move your workspace back to the Premium Per capacity, will this kind of performance issue happen again?

Normally, there are these possible reasons causing the slow issue. You may troubleshoot this issue by referring this official document. Optimize Microsoft Power BI Premium capacities - Power BI | Microsoft Docs

  • Insufficient capacity resources
  • Inefficient report designs
  • Dataset is slow
  • High concurrent report usage

 

If this issue still exists, please check whether this issue happens on a specific reports or all the reports in the workspace? Is this issue happens at a specific time range or randomly?

 

Best Regards,                                                           

Community Support Team _ Caiyun

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