Error connecting Zendesk to PowerBI

Hi cjmbraley,

Please open the browser and access the URL http://onzo.zendesk.com/ with the same credential you used in Power BI desktop, check if you are able to sign in successfully. 

Which Power BI desktop version do you run? Please update Power BI desktop to the latest version then test again. 

Best Regards,
Qiuyun Yu

Hi Vicky_Song

I have the latest version (downloaded yesterday) and I can log in with these credentials.

Thanks

Chris

Hi cjmbraley,

Does the issue occurs with latest Power BI desktop version on your side? 

Best Regards,
Qiuyun Yu

yes it does

Hi cjmbraley,

I guess the issue might related to specific zendesk instance or machine, I would suggest you create a support ticket to get dedicated support. 

Best Regards,
Qiuyun Yu