Power Bi (free) users in our organization are experiencing error messages when marking a report as a favorite. The error reads "Something went wrong Failed to favorite, please try again."
3 Comments
Hi mohara
How free users to accrss the report in Service ? Direct share in report ? App ? Workspace ? Where the reports are located ? Shared capacity or Premium capacity ? If users want to favorite dashboards, reports, and apps in the Power BI service , it requires Pro or Premium license .
Favorites in the Power BI service (dashboards, reports, apps) - Power BI | Microsoft Docs
Best Regards,
Community Support Team _ Ailsa TaoHi Alisa,
The users are Power Bi (free) users. They are accessing the report within the browser version of the service. We generally share reports with a user group and add them to a user group.
It sounds like the free license is the issue.
Hi mohara
You can create an account in Microsoft 365 admin center and grance Power BI free license for him . Then use the account to sign in Service and activate the trial version of the PPU license . Use this account to test your scenario to see if there is an error , if not , it means a license problem .
Best Regards,
Community Support Team _ Ailsa Tao
