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Greemreb

E-mail Subscription delay

Submitted by on ‎09-19-2023 08:44 AM

Hello,

My subscription on the reports are taking almost 2 hours to send the e-mail. Any thoughts or ideas what is happening with?

 

 

Kind regards,

Leonardo Sousa

Status: Delivered
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2 Comments (2 New)
Comments
Anonymous
Not applicable
‎09-19-2023 06:26 PM

Hi  @Greemreb ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

Anonymous
Not applicable
‎09-22-2023 12:06 AM

Hi @Greemreb ,

 

This issue has been solved.Please try it later.

 

Best regards.
Community Support Team_Caitlyn

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