Coffee
Advocate I
8 years agoStatus:
Needs Info
Data Colors Change in Service vs Desktop (different color priorities)
This is becoming a very big pain point for me.... It is crucial that my colors stay consistent throughout my report, However, the colors will change in the service!! Below image shows what I have...
lcs26481
1 year agoFrequent Visitor
Thank you mattlee for the information. I can understand how using the template colors could result in this issue. It's a little bit complex for my understanding but I generally get it. My basic understanding simplifies it that if I'm using a template and the colors are not showing right between the desktop and the service and I go into the Desktop and Reselect the colors there should be a way to override the template to "force" the colors to remain as I set up so that the template doesn't take over and replace what would normally be your new color "blue" with color #3, which as you explained it could be light blue on one page or pink on another page or another color pulling up of the data. In my experience this hasn't happened enough to create problems with my users, but some of the other posters have indicated it is a big problem. Giving the ability to override and keep the set color would be better than nothing. Maybe others who experience this have a better way to a explain a solution.