CQD Teams Auto Attendant & Call Queue Historical Report

[Anonymous]

I am using the Power BI template 'CQD Teams Auto Attendant & Call Queue Historical Report'.
However, when we compare the Auto Attendants in the report/queried by the API we see that the API returns less Auto Attendants than registered in the Teams Admin Center. The content of the parameters sent is the following:

{
""Filters"":[
{
""DataModelName"":""[AllStreams].[Date]"",
""Value"":""["&DateTime.ToText(DateFilter, "yyyy-MM-dd")&"]"",
""Operand"":7
},
{
""DataModelName"":""[AllStreams].[Is Auto Attendant Involved]"",
""Value"":""[1]"",
""Operand"":0
}
],
""Dimensions"":[
{""DataModelName"":""[AllStreams].[Auto Attendant Chain Start Time]""},
{""DataModelName"":""[AllStreams].[Auto Attendant Identity]""},
{""DataModelName"":""[AllStreams].[Auto Attendant Directory Search Method]""},
{""DataModelName"":""[AllStreams].[Auto Attendant Transfer Action]""},
{""DataModelName"":""[AllStreams].[Auto Attendant Call Result]""},
{""DataModelName"":""[AllStreams].[Auto Attendant Call Flow]""},
{""DataModelName"":""[AllStreams].[Is Auto Attendant Involved]""},
{""DataModelName"":""[AllStreams].[Auto Attendant Caller Action Count]""},
{""DataModelName"":""[AllStreams].[Auto Attendant Chain Duration Seconds]""},
{""DataModelName"":""[AllStreams].[Auto Attendant Chain Index]""},
{""DataModelName"":""[AllStreams].[Auto Attendant Count]""},
{""DataModelName"":""[AllStreams].[PSTN Connectivity Type]""}
],
""Measurements"":[
{""DataModelName"":""[Measures].[PSTN Total Minutes]""},
{""DataModelName"":""[Measures].[Total Call Count]""}
]

[v-xiaoyan-msft]

Hi @Anonymous ,

Data is typically available within 30 minutes of the call completing; however, there are occasions where it may take several hours for data to appear.

You will have to refresh the data to see any new data.

Also, you may check these known issue Auto Attendant & Call Queue Historical Report - Microsoft Teams | Microsoft Learn

Best Regards,
Community Support Team _ Caitlyn