Azure Map crashes Power BI Desktop May 2023 update

[C4YNelis]

I just installed the 2023 May update where Azure Map has been introduced as the big replacement map. However, when opening an older report already equipped with an Azure map visual (to change something completely unrelated), the report keeps crashing at random (at different pages), where the error details strongly seem to suggest Azure Map as the culprit (which would make sense, seeing how this has undergone significant changes this update). What seems to confirm my suspicions, is that deleting the Azure Map visual and saving the report as a copy without the map, seems to have solved all the crashes. That is, there hasn't been a single crash since, while with the Azure map visual, it crashed every two minutes at least.

Also, saving, closing, reopening the report (without the map) and then again adding (a new version of?) the Azure Map visual, immediately (~ after two minutes) reintroduces the crashes.

Part of the errordetails is pasted below:

Feedback Type:
Frown (Error)

Error Message:
An error occurred while rendering the report.

Stack Trace:
Javascript: TypeError
at O.loadTile (https://atlas.microsoft.com/sdk/javascript/mapcontrol/2/atlas.min.js:55:411024)
 at cr._loadTile (https://atlas.microsoft.com/sdk/javascript/mapcontrol/2/atlas.min.js:55:453959)
 at cr._reloadTile (https://atlas.microsoft.com/sdk/javascript/mapcontrol/2/atlas.min.js:55:455712)
 at https://atlas.microsoft.com/sdk/javascript/mapcontrol/2/atlas.min.js:55:462188
 at args.<computed> (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:104853:59)
 at ZoneDelegate.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:103736:193)
 at Zone.runTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:103618:67)
 at ZoneTask.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:103774:67)
 at ZoneTask.invoke (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:103768:60)
 at data.args.<computed> (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:104837:48)

Stack Trace Message:
An error occurred while rendering the report.

Invocation Stack Trace:
 at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
 at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
 at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
 at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
 at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
 at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
 at Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
 at Microsoft.PowerBI.Client.Windows.Utilities.PowerBIFormUnexpectedExceptionHandler.HandleException(Exception e)
 at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
 at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
 at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
 at Microsoft.PowerBI.Client.Windows.WebView2.WebView2Interop.InvokeCs(InteropCall call)
 at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
 at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
 at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
 at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
 at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
 at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
 at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
 at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
 at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
 at Microsoft.PowerBI.Client.Program.<>c__DisplayClass6_0.<RunApplication>b__0()
 at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
 at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
 at Microsoft.PowerBI.Client.Program.RunApplication(String[] args)
 at Microsoft.PowerBI.Client.Program.Main(String[] args)


JS Error Message:
Cannot read properties of undefined (reading 'send')

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.117.984.0","ModuleName":"https://atlas.microsoft.com/sdk/javascript/mapcontrol/2/atlas.min.js","Component":"O","Error":"TypeError","MethodDef":"loadTile","ErrorOffset":"55:411024"}

Snapshot Trace Logs:
C:\Users\bi_admin\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot54547778-c39d-4e35-b524-23b0ef97a731.zip

Model Default Mode:
Composite

Model Version:
PowerBI_V3

Performance Trace Logs:
C:\Users\bi_admin\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_enhancedTooltips
PBI_enableWebView2
PQ_WebView2Connector
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_horizontalFusion
PBI_angularRls
PBI_setLabelOnExportPdf
PBI_dynamicFormatString

Disabled Preview Features:
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_onObject
PBI_oneDriveSave
PBI_oneDriveShare

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

PowerBIUserFeedbackServices_IsReported:
True

[Anonymous]

Hi @C4YNelis 

So what you are saying is that if you add Azure map to the report, then the program will crash. But you remove the Azure map and everything goes back to normal? 

Best Regards,
Community Support Team _ Ailsa Tao

[C4YNelis]

Hi @Anonymous ,

that is exactly what I am saying (the program being Power BI Desktop).

What's more, I already had the Azure Maps visual installed in my report, which has always worked just fine before. But now it crashes without having changed a thing.

Also, removing it solves the issue, but re-adding it, reintroduces the crashes.

Cheers,

Niels