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An error occurred while rendering the report.

Submitted by Anonymous on ‎09-07-2024 03:53 AM

Every now and then while using PBi a popup error shows up:

DrPay_1-1725706351718.png

Any help ?
It is happening on 2 different computers.

Status: Investigating

Hi @Anonymous ,

 

Please close all instances of Power BI Desktop. Then, navigate to the folder C:\Users\<your_user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache and delete all contents of this folder.
And also ensure you are using the latest version of Power BI Desktop.

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Best regards.
Community Support Team_Caitlyn

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2 Comments (2 New)
Comments
v-xiaoyan-msft
Community Support
Community Support
‎09-08-2024 06:18 PM
Status changed to: Investigating

Hi @Anonymous ,

 

Please close all instances of Power BI Desktop. Then, navigate to the folder C:\Users\<your_user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache and delete all contents of this folder.
And also ensure you are using the latest version of Power BI Desktop.

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Best regards.
Community Support Team_Caitlyn

Anonymous
Not applicable
‎09-09-2024 01:58 AM

@v-xiaoyan-msft ,
Tried to che follow your steps but there is no Appdata on the folder you pointed (C:\Users\<your_user>\..) that's all i see:

DrPay_0-1725872192988.png

The PBI version is the latest available: 2.132.1053.0 64-bit (August 2024)

 

The error is now popping up ever 30 seconds or so now... it's totaly unsuable. 

Idea Statuses