Fabric defaults to PowerBI experience with no option to change

[Joel_Cochran]

I'm working with a sister company to set up their Fabric. We have enabled Fabric in their tenant, purchased a Capacity, created a workspace and assigned it to that capacity.

They have cleared cache, closed the browser, logged out of all sessions, and logged back in. app.fabric.microsoft.com ALWAYS defaults to experience=power-bi. There is no option in the lower left to change personas. If they change the URL to something else (like experience=data-factory), it still reverts to Power BI.

Possibly related, we have a Guest user who is in the Access settings as an Admin for this workspace. The Fabric setting to allow guests is enabled. When they log in, they do not see the Fabric workspace.

At this point they are ready to abandon Fabric and go a different route. Can anyone provide guidance on this?

[Joel_Cochran · Accepted solution]

We figured out at least one issue, and potentially both:

1) The service and the capacity were both in Central US, which is not currently supported in Fabric:

Fabric region availability - Microsoft Fabric | Microsoft Learn

We solved it by creating a new capacity in a supported region. To my mind, this is a failure in the Azure Portal, because it permitted the capacity to be created and the workspaces to be assigned to it.

2) The user who cannot see the Workspace even though he has Admin rights is a Guest, so I believe he is looking for the Workspace to show up in his Fabric. Instead, he need to access the customer's Fabric via https://app.fabric.microsoft.com/home?{tenant_id} - I have had a similar issue working with another partner's Fabric instance.

This highlights a separate issue for me, which is multi-tenant/directory support like the Azure Portal has. It is very frustrating to try to work on someone else's Fabric: going to the URL is one thing, but the UI is constantly trying to redirect me to my default tenant's Fabric.

[Anonymous]

Hi @Joel_Cochran ,

Glad to know that your issue got resolved. Please continue using Fabric Community on your further queries.

Incase if you have any feedback to share. Appreciate if you could share the feedback on our Microsoft Fabric Ideas. Which would be open for the user community to upvote & comment on. This allows our product teams to effectively prioritize your request against our existing feature backlog and gives insight into the potential impact of implementing the suggested feature.

I hope this information helps. If you have any further queries please do let us know.