Fail to assign capacity to workspace

[EpokaDWH]

Our trial has ended, and we have purchased a license. However, when I assign my workspace with all my fabric elements, it says 'Fail to Assign' in the admin portal.  Looking through Shell or the workspace settings, it says that it is connected to the new capacity.

In the workspace I am not able to go into the lakehouses or connect to them in the dataflow gen 2. 

[v-mdharahman]

Hi @EpokaDWH,

Thanks for reaching out to the Microsoft fabric community forum.

It looks like you are facing issue while accessing your workspace after you purchased a license when free trial duration ended for you. As @KevinChant, @suparnababu8 and @burakkaragoz all responded to your query, please go through the trouble-shooting steps provided by them and confirm if your issue gets resolved.

I would also take a moment to thank @KevinChant, @suparnababu8 and @burakkaragoz, for actively participating in the community forum and for the solutions you’ve been sharing in the community forum. Your contributions make a real difference.

If I misunderstand your needs or you still have problems on it, please feel free to let us know.  

Best Regards,
Hammad.
Community Support Team

If this post helps then please mark it as a solution, so that other members find it more quickly.

Thank you.

[v-mdharahman]

Hi @EpokaDWH,

As we haven’t heard back from you, so just following up to our previous message. I'd like to confirm if you've successfully resolved this issue or if you need further help.

If yes, you are welcome to share your workaround and mark it as a solution so that other users can benefit as well. If you find a reply particularly helpful to you, you can also mark it as a solution.

If you still have any questions or need more support, please feel free to let us know. We are more than happy to continue to help you.
Thank you for your patience and look forward to hearing from you.

[v-mdharahman]

Hi @EpokaDWH,
I wanted to quickly follow up on your issue. Was your issue resolved in the end?
If yes, it’d be great if you could share a quick update and accept a solution, so other users can benefit from your experience too.
If you’re still stuck, let us know, we’re more than happy to continue helping you through it

[v-mdharahman]

Hi @EpokaDWH,
We noticed there hasn’t been any recent activity on this thread. If your issue is resolved, marking the correct reply as a solution would be a big help to other community members.
If you still need support, just reply here and we’ll pick it up from where we left off.

Thank you.

[KevinChant]

Have you checked in the workspace settings that it is assigned to the right capacity yet?

[suparnababu8 · Accepted solution]

Hello @EpokaDWH 

Based on context provided, Pls scheck the follwing pointers.

• Make sure that you hav proper permission for newly assigned capapcity.
• Very your capacity assigned in admin portal. Under capacity settings , check that your workspace is correctly assigned to the your new purchased capacity.
  
• Sign-out and sign-in then refresh the webpage and give a try.

Please go through this threads it might helps you 

Manage your Fabric capacity - Microsoft Fabric | Microsoft Learn

Solved: Re: Error assigning premium capacity to workspace ... - Microsoft Fabric Community

Still issue not resolved please raise a support ticket here

Microsoft Fabric Support and Status | Microsoft Fabric

How to raise How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

Thank you!

Did I answer your question? Mark my post as a solution!

Proud to be a Super User!

[burakkaragoz]

Hi @EpokaDWH ,

This issue can sometimes happen if the workspace assignment is not fully updated in the backend after moving from a trial to a paid license. Here’s what you should try:

1. Log out from the admin portal and log in again. This can refresh your session and update your permissions.
2. Make sure your new capacity is fully provisioned and assigned in the admin settings. Double-check that the workspace is correctly linked to the new capacity (sometimes there’s a delay).
3. If you’re still seeing “Fail to Assign,” try removing the workspace from its current capacity and reassigning it.
4. For the lakehouse and dataflow gen2 access, it’s possible the workspace didn’t inherit all necessary permissions after the license change. Check the workspace roles and make sure your user account has the right permissions.

If none of these work, it might be a backend sync issue. Waiting 15-30 mins and retrying sometimes helps after new licenses are applied.

If my response resolved your query, kindly mark it as the Accepted Solution to assist others. Additionally, I would be grateful for a 'Kudos' if you found my response helpful.