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Mai_Nashaat's avatar
Mai_Nashaat
Helper II
5 years ago
Solved

Wrong Data exported from matrix visual

Hi guys,

I've a matrix visual that represents data of orders and shipments for customers and products, when I export data from it I got a csv file , when I open it as excel and sum the data in it I don't get the same value as represented in the matrix visual, why?!

Need Help
  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi Mai_Nashaat 

    Now you are trying to export data from visualization, and you said that you will get wrong sum result with summarize data in Power BI Desktop.

    In Power BI Service you followed the steps as SubinPius mentioned in his reply to export underlying data from visualization and it worked. 

    I think your issue can be resolved by exporting underlying data from your Matrix. 

    In Power BI Desktop, you'll only have the option to export summarized data as a .csv file.

    So if you want to export underlying data from your visualization, you can do it in Power BI Service.

    For reference: Export the data

    Best Regards,

    Rico Zhou

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

     

12 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Are you using any aggregations in the matrix?

    If yes,when you export, you have 2 options to choose, summarized data and underlying data.

     

    You have to select underlying data to see all the records. When you sum up, you will see correct results.

    • Mai_Nashaat's avatar
      Mai_Nashaat
      Helper II
      5 years ago

      in the visual I'm just using measures, and I don't have options when exporting data just this snapshot

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        Once you click the export you will see as below

        If you have used measures, underlying data will be enabled. You can selelct this option to see all the underlying records.

        If you are exporting the data from power bi service,make sure below setting is enabled for the report. You get this option on the settings of the report