Forum Discussion
Problem with updating an existing visual
We found out a bit more about this problem. Here are the steps to reproduce:
1. Create a new visual that just displays the version number. So at the start our visual just displayed 1.0.0.
2. Create a report, import the visual and add it to the report.
3. Pin this visual to a dashboard. It seems that this is the step that causes the problems with updating. As long as the custom visual is pinned to any dashboards it cannot be updated.
4. Create a new version of the visual displaying 1.0.1.
5. Import the visual to the report and save it.
6. Refresh and you will see the old 1.0.0 visual.
It seems that the pinned visual somehow prevents the updating.
You can now go to dashboards and delete the dashboard that has the visual and the visual on the report will now update and correctly show 1.0.1.
Oke, I know that visuals on dashboards are being cached and maybe that is causing this behavior.
Is the report also using the old visual when you hit the data refresh icon after you reload the report after step 6?
Yes, the report also shows the old visual.
Hmmm, too bad. Probably only time will make the new version appear, but who will tell...
Probably it is better to raise this issue with the Power BI team. Maybe send a frown?
Yeah, I just created an issue. Let's hope this can be solved in one of the future versions.