Power BI embedded report crashing when pinch to zoom on Mobile iOS device

[KevinSoma]

Hello everyone,

I have embedded a Power BI report in an HTML page, and it functions properly on desktop, iPad, and Android mobile devices. However, I am encountering a problem when using it on an Apple iOS device. Whenever I try to pinch to zoom, the page crashes and reloads.

I have tested this issue on Safari, Google Chrome, and Brave Browser, and the problem persists across all of them. I have properly assigned the mobile layout settings (layoutType: models.LayoutType.MobilePortrait and layoutType: models.LayoutType.MobileLandscape) for both portrait and landscape orientations.

I am currently using an iPhone 12 Pro running iOS version 16.5 for testing, and I have also replicated the issue on the previous iOS version 15.6.1.

I would greatly appreciate any assistance or advice regarding the cause of this issue.

Thank you in advance for your help and support.

[Anonymous]

Hi @KevinSoma,

It sounds like a specific version compatibility issue when power by embed contents, I'd like to suggest you post these to power bi mobile app forum and contact to power bi mobile app team to report this scenario to get further support.

Mobile Apps - Microsoft Fabric Community

Regards,

Xiaoxin Sheng

[KevinSoma]

I just posted it there. 

See: https://community.fabric.microsoft.com/t5/Mobile-Apps/Power-BI-embedded-report-crashing-when-pinch-t...