Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Join us for an expert-led overview of the tools and concepts you'll need to become a Certified Power BI Data Analyst and pass exam PL-300. Register now.

Reply
BishwaR
Helper V
Helper V

Gateway problem in uninstalling

Hi I was going to install a personal gateway I was half way through but I realized that I already had a cluster gateway.

But now I am neither delete the halfway installed personal gateway nor I can configure the cluster gateway.

 

I deleted the dataset and renamed it then uploaded it but still the power Bi Services recognizes the dataset structure and assignes the faulty half configured gateway.

 

Please help how can I get rid off of this unfigured gateway and install the cluster gateway.

 

Thanks

 

Bishwa

1 ACCEPTED SOLUTION
V-lianl-msft
Community Support
Community Support

Hi @BishwaR ,

 

You can try these steps.

 

  1. Uninstall the gateway.

  2. Delete the following folder.

     

    c:\Program Files\On-premises data gateway
  3. Reinstall the gateway.
  4. Optionally apply the recovery key to restore an existing gateway.

These two similar threads could be able to help you:

https://community.powerbi.com/t5/Power-Query/Can-t-uninstall-on-premise-gateway/m-p/118910 

https://community.powerbi.com/t5/Desktop/Uninstall-of-Personal-Gateway-is-impartial/td-p/94796 

 

 

Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
V-lianl-msft
Community Support
Community Support

Hi @BishwaR ,

 

You can try these steps.

 

  1. Uninstall the gateway.

  2. Delete the following folder.

     

    c:\Program Files\On-premises data gateway
  3. Reinstall the gateway.
  4. Optionally apply the recovery key to restore an existing gateway.

These two similar threads could be able to help you:

https://community.powerbi.com/t5/Power-Query/Can-t-uninstall-on-premise-gateway/m-p/118910 

https://community.powerbi.com/t5/Desktop/Uninstall-of-Personal-Gateway-is-impartial/td-p/94796 

 

 

Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
Join our Fabric User Panel

Join our Fabric User Panel

This is your chance to engage directly with the engineering team behind Fabric and Power BI. Share your experiences and shape the future.

June 2025 community update carousel

Fabric Community Update - June 2025

Find out what's new and trending in the Fabric community.