Forum Discussion

BishwaR's avatar
BishwaR
Helper V
5 years ago
Solved

Gateway problem in uninstalling

Hi I was going to install a personal gateway I was half way through but I realized that I already had a cluster gateway. But now I am neither delete the halfway installed personal gateway nor I can ...
Need Help
V-lianl-msft's avatar
V-lianl-msft
Community Support
5 years ago

Hi BishwaR ,

 

You can try these steps.

 

  1. Uninstall the gateway.

  2. Delete the following folder.

     

    c:\Program Files\On-premises data gateway
  3. Reinstall the gateway.

  4. Optionally apply the recovery key to restore an existing gateway.

These two similar threads could be able to help you:

https://community.powerbi.com/t5/Power-Query/Can-t-uninstall-on-premise-gateway/m-p/118910 

https://community.powerbi.com/t5/Desktop/Uninstall-of-Personal-Gateway-is-impartial/td-p/94796 

 

 

Best Regards,
Liang
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