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Anonymous's avatar
Anonymous
Not applicable
5 years ago

Export to File in Group stopped working (strange error)

Hello,   Project description: We use app owns data model with PBI Embedded. Recently Export to File in Group stopped working. We receive the following error: "status": "Failed",     "error": ...
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Anonymous's avatar
Anonymous
Not applicable
5 years ago

jwademcg Did you solve the problem or do you have any information from the support team?

jwademcg's avatar
jwademcg
Advocate I
5 years ago

Anonymous for the one in February, it was confirmed as a bug that they fixed overnight.  But I did receive it again on one report for the first time again yesterday as well, but have had several sucessfull exports since then so hopefully it was just transient.  Have you been getting the error recently as well?

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    jwademcg Yes, I was having the very same issue for most of the day today. Then it changed to this:

    Screenshot Service Client received an exception. Response had <ErrorCode=ScreenshotEngineRequestTimeout> and <StatusCode=408


    But it started to work an hour ago or so...

    • jwademcg's avatar
      jwademcg
      Advocate I
      5 years ago

      I'm still getting these once every 1-2 days, and it doesn't appear to be tied to capacity size.  So not sure what to do other than issue a ticket.  Anonymous are you still getting these?

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        Hey.
        I am also getting this error when i try to export  file to PDF, via a Power Automate job.

         

        Error code:

         

        Screenshot Service Client received an exception. Response had <ErrorCode=ScreenshotEngineRequestTimeout> and <StatusCode=408>.


        Edit: 
        Might be connected to this issue:
        Reports on Premium Workspace Load Forever - Microsoft Power BI Community