Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Export to File in Group stopped working (strange error)

Hello,   Project description: We use app owns data model with PBI Embedded. Recently Export to File in Group stopped working. We receive the following error: "status": "Failed",     "error": ...
Need Help
jwademcg's avatar
jwademcg
Advocate I
5 years ago

Receiving same error, urgent for us as well.

 

Going to open ticket.

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    jwademcg Did you solve the problem or do you have any information from the support team?

    • jwademcg's avatar
      jwademcg
      Advocate I
      5 years ago

      Anonymous for the one in February, it was confirmed as a bug that they fixed overnight.  But I did receive it again on one report for the first time again yesterday as well, but have had several sucessfull exports since then so hopefully it was just transient.  Have you been getting the error recently as well?

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        jwademcg Yes, I was having the very same issue for most of the day today. Then it changed to this:

        Screenshot Service Client received an exception. Response had <ErrorCode=ScreenshotEngineRequestTimeout> and <StatusCode=408


        But it started to work an hour ago or so...