Forum Discussion

Analitika's avatar
Analitika
Post Prodigy
4 years ago
Solved

Error in refreshing data in Power BI

Hello,

 

I would like to ask how to fix this error:

 

  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi Analitika ,

     

    Please make sure whether you could refresh your report in Power BI Desktop. 

     

    Then as Hariharan_R mentioned, your data source is an Excel in local, please check whether your gateway are the latest version and check whether you have configured your gateway correctly.

     

    This problem may be also caused by different privacy level settings in Power BI Desktop and Power BI Service. Make sure you have the same privacy level security:

     

    In Power BI Desktop:

     

    Options and Settings --> Data Source Settings

    For every Datasource: -->  Edit Permissions

    Set Privacy Level: e.g. „Organizational“

     

    Power BI Service:

     

    Datasets --> (Choose you Datasets which does not update properly) --> settings --> Gateway Connection --> Actions --> (expand you cluster to show all Data Sources) --> (Choose relevant Datasource) --> Advanced Settings --> Privacy setting --> set same level (e.g. „Organizational) as in Power BI Desktop

     

    Here is a blog with similar problem like yours, you may refer to it.

    PowerBI intermittent Refresh Failure - Unable to connect to the data source undefined

     

    Best Regards,
    Rico Zhou

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Analitika ,

     

    Please make sure whether you could refresh your report in Power BI Desktop. 

     

    Then as Hariharan_R mentioned, your data source is an Excel in local, please check whether your gateway are the latest version and check whether you have configured your gateway correctly.

     

    This problem may be also caused by different privacy level settings in Power BI Desktop and Power BI Service. Make sure you have the same privacy level security:

     

    In Power BI Desktop:

     

    Options and Settings --> Data Source Settings

    For every Datasource: -->  Edit Permissions

    Set Privacy Level: e.g. „Organizational“

     

    Power BI Service:

     

    Datasets --> (Choose you Datasets which does not update properly) --> settings --> Gateway Connection --> Actions --> (expand you cluster to show all Data Sources) --> (Choose relevant Datasource) --> Advanced Settings --> Privacy setting --> set same level (e.g. „Organizational) as in Power BI Desktop

     

    Here is a blog with similar problem like yours, you may refer to it.

    PowerBI intermittent Refresh Failure - Unable to connect to the data source undefined

     

    Best Regards,
    Rico Zhou

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.