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cme's avatar
cme
Regular Visitor
3 years ago
Solved

Error When Opening Dashboard in App

Hello - I have a report that I have used to create a dashboard by pinning live pages. This dashboard is published to our org app, and the link has been provided to the members in the audience.   Wh...
  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi cme ,

    According to the error message, it seems that the report didn't exist which be pinned to dashboard. Could you please check and confirm if someone delete that report or made some change(Apply RLS or something else) on it? I found the following threads which has the similar problem as yours, hope they can help you solve the problem.

    1. Recreate the "deleted" report

    Solved: Re: The report shown in this tile doesn't exist or... - Microsoft Fabric Community

    The error message indicates that the report doesn't exist. So please check if the report is still there. If the report is gone, you need to recreate the report and repin it to the dashboard. I reproduce this scenario by deleting a report.


    2. Update the related app info

    Solved: Re: Dashboard Tiles not working with Power BI App - Microsoft Fabric Community


    - Update App in the workspace
    - Hide in the Audience section the report containing the tile
    - Publish it (Update)
    - Update App again in the workspace
    - Unhide in the Audience section the report containing the tile
    - Publish it again (Update)
    - If you do not wish to see it on the menu, go back to the update app, hide it then publish it again.
    - Refresh your browser
    - Then it should get ride of the issue (if not, please contact the support)

    3. Contact Microsoft support team
    Solved: Error: The report doesn't exist or you don't have ... - Microsoft Fabric Community


    Small update - I was in contact with Microsoft support about the issue. I don't know what they did explicitly but some time after they did "something" there was an improvement. I can still occasionally experience stale visuals but after refreshing the dashboards, everything works.

    Best Regards